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Salon Policies

Our Promise To You

  • We will do our absolute best to meet your needs.
  • We will go above and beyond to accommodate you.
  • You or your treatments will never be discussed inside or outside the salon.
  • The foundation of the salon is Trust.
  • We will continue to research, train and improve our services to you forever.
  • We will always endeavor to offer value for money.
  • We allow plenty of time for your treatment. You will never feel rushed.

 

What We Ask Of You

  • Please arrive 10 minutes before your appointment time.
  • Book well in advance.
  • If cancellation is necessary allow no less than 24 hours notice, otherwise there will be a charge incurred which will need to be paid before your next visit.
  • Please turn your phone to silent before entering the salon. If it needs to be on please inform your therapist.
  • No shows must pay in full for appointments missed before booking again is possible.
  • IF you arrive late – the time will be deducted from your appointment – not the next person’s.